Rideline Car and Limo Service
1. Information Collected From You
We collect information from you in order to provide you with better services. The information collected from you could be your contact number, email ID, address, etc. In case of subscribing to our services, we may ask you to provide us with your credit/debit card number for a hassle-free transaction. Personal information of your friends will also be collected just in case you connect your contact and address book information with our platform. If you choose to share information of your social accounts like Facebook, Twitter, Instagram, etc., then all the public information related to those accounts will be collected. By providing us with such data, you represent and warrant that you are authorized to provide us with such information. We have divided demographic information into two categories:
- 1. Public Information: It consists of all the demographic information except for the communication occurred between you and other users on Rideline platform.
- 2. Non-public Information: It consists of ride transaction information along with 1-to-1 communication between you and other users on the Rideline platform.
- We at Rideline don’t collect any personal information from children below 18 years of age. So, we want all users who access our website to be at least 18 years old.
2. How Your Personal Information Is Used Or Disclosed To The 3rd Parties
Your personal information that includes your email address and contact number will be used by us to provide you with better services at Rideline. The personal information provided by you is going to help you stay in touch with Rideline platform and getting all the updates regarding new schemes and offers. Your information will help us locate your referrals. These are referred to operational communications and they may contain commercial messages as well. We share your phone number(s) and email addresses to our drivers and affiliates to better serve you.
We may share your personal information with our service providers, representatives and other staff members so that we are able to receive support services like customer relationship management services, email origination and order fulfillment. Apart from these, your information will not be used anywhere else.
3. How Your Information Is Collected, Used And Distributed
You as a user of Rideline can control your personal information that has been collected by you, but you need to follow certain instructions, which are described in section 4. If you are not interested in receiving any promotional emails or messages, or communication from us and don’t want to disclose your personal information to any 3rd party service apart from the delivery of Rideline services, then you can write to us at firstname.lastname@example.org.
Important Note: Any information provided by you directly to any 3rd party services that are linked with Rideline will be liable for different set of rules. As, we have no control as to how 3rd parties will use your personal information. Therefore, we recommend you to ask questions before disclosing your personal information to 3rd parties.
At the time of investigating or resolving an issue raised by you, we are authorized to disclose any information about you to any government officials or private entities, which we believe will fasten the resolution process.
4. Correction, Updating And Deletion Of Your Personal Information
You can update or delete your personal information by contacting Rideline at email@example.com. We will require certain personal information (security check) before we could make the necessary changes as suggested by you. If you have shared your personal information with any 3rd party company before, which has now been removed from their records, then we shall not be held responsible for that.
Information deleted by you will neither be used by us in the future, nor will it be disclosed to 3rd parties. Information deleted or changed in the registration database may still be present in other databases as archives. By deleting your personal information, you will not be able to receive any service related information from us.
5. Our Security Precautions
In order to protect your personal information, we have developed a comprehensive security procedures. The information will remain confidential and secure at Rideline as we use SSL and firewalls along with various offline methods to keep the intruders out of our sophisticated systems. Even the employees of Rideline have a limited access to your personal information, and only the information that is related to their field is provided to them. Though, we can’t guarantee an impenetrable security, so 3rd parties may unlawfully barge into the systems to access the information.
Our website is maintained in the US, so by using the website, you authorize that your personal information can be exported to the US along with its storage and use.
6. Changes To Our Policy
7. Effective Date